From first conversation
to fully covered.

Whether you're switching providers or getting serious about IT for the first time — here's exactly what working with us looks like.

Sound familiar?
Most businesses come to us after one of these moments.
The slow burn
"Our systems are slow and we're not sure if we're even protected. We just don't have anyone to ask."
The wake-up call
"We had a scare — a phishing email, a near-miss, something that made us realise we're not as protected as we thought."
The bad breakup
"Our last IT company never responded fast enough. We never knew what we were paying for."
The growing pains
"We've grown. What worked for 5 people doesn't work for 15. We need someone who can help us scale."
Whatever brought you here — the first step is the same.

A quick, no-obligation call. We listen first, ask the right questions, and give you an honest picture of where you stand.

What happens in the first two weeks.
Once we agree to work together, we send a formal onboarding package — including how to reach our support team at support@integritytc.ca
Day 1
A conversation, not a pitch
We start with a call to understand your environment and what's frustrating you. No obligation, no pressure.
Walkthrough of your current IT environment
You decide if and when you want to proceed
Days 2–3
We put a plan together
A plan based on what we discussed — what we'll do, in what order, what it costs. Nothing starts until you're comfortable.
Plan walkthrough call — no jargon, no rush
Nothing moves forward until you're comfortable
Week 1
Deployment & setup
We deploy security tools, configure monitoring, set up backups. Most of this happens in the background with minimal disruption.
Kaseya endpoint protection deployed across all devices
M365 or cloud tools configured and verified
Automated monitoring activated from day one
Week 2
Handover & you're live
Your team gets the onboarding package. Support contact, how to log a request, who to reach. From here — we've got it.
Onboarding package sent with all details
Support contact: support@integritytc.ca
Everything documented and handed over cleanly

What we need from you to get started

Admin credentials for key systems List of devices & users Access to current IT provider (if switching) ~2 hours of your time across two weeks
What life looks like as a client.
No surprises, no mystery. Here's what you get on an ongoing basis.

30-min response commitment

Something breaks — you reach out, we respond fast. Remote first, on-site if needed. We fix it, not just acknowledge it.

🛡

24/7 automated protection

Software-driven monitoring runs around the clock — catching threats before they reach you.

👤

A real person, every time

No bots. You hear back from a consultant who knows your environment by name, not ticket number.

📋

Transparent, flat billing

One predictable monthly invoice. Every line itemised. Nothing added without your approval first.

Yearly — Annual technology planning meeting

Once a year we sit down and look ahead — budget planning, renewals, hardware lifecycle, and where technology can better serve your organisation. Available on Professional and Advanced plans.

Support
support@integritytc.ca
Founder direct
isaach@integritytc.ca
Response commitment
Within 30 minutes
Serving
Langley & the Lower Mainland

Ready to take the first step?

Reach out and we respond — no pitch, no pressure, just a conversation.

Book a free callSee pricing →